Health & Safety Protocols

As always, the health and safety of patients and staff is our top priority. This has involved a lot of behind the scene efforts to include furthering our protective procedures currently in place to follow guidelines set forth by the CDC during the COVID-19 pandemic.

While a number of the new changes may be invisible to the eye, the following are some of the additional protocols that have been instituted for your protection:

• New medical-grade air purifier with HEPA filter in every treatment room and the reception area
• Additional oral suction machine with HEPA filter for aerosol reduction
• ReLeaf intraoral suction attachment to further filter aerosol
• N95 masks, facial shields and isolation gowns for all clinical staff
• Staff safety temperature checks twice daily and stay-at-home directive if symptomatic

We have also established a number of social-distancing and other procedures for patient office visits including but not limited to:

• Pre-screening questionnaire at time of appointment confirmation
• “Call upon arrival” protocol and elimination of waiting area
• Escorted entry with hand sanitizer, contactless temperature check and facial covering requirement
• Paperless check in and check out with prepayment processing
• Pre-treatment hydrogen peroxide rinse and hand sanitizer upon exit

Lastly, Raines Dental will be limiting the number of daily appointments to further meet the CDC and American Dental Association guidelines.